We at Untapped FR are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you when you use our website (www.untappedfr.co.uk) or services that we provide. The purpose of the policy is also to provide information on the types of personal data that we collect, how we manage your personal data and the rights you have over your personal data. By accessing our website you confirm that you have read, understood and accept our Privacy Policy.

Please be aware that we do update this privacy policy from time to time so please do review it regularly.

Age of consent

By using our website you also confirm that you are over the age of 18. If you are under the age of 18 you must not use or access our website unsupervised or without the consent of a parent or guardian.

Who we are

Untappedfr.co.uk website is operated by Untapped FR Ltd, a private limited company registered in England and Wales under company number 12199966 with our registered address at 54 St James Street, Liverpool, Merseyside L1 0AB. As a business that is primarily set up to connect female independent professionals, freelancers and organisations as well as offer an end-to-end management system and tools to our users, we endeavour to respect and protect the right to privacy of all our users and suppliers who use our services. Therefore we only process personal data provided to us in accordance with the Data Protection Acts 1988 -2018 and GDPR privacy laws.

Use and collection of personal data

Data information that we collect include personal data such as name, email address, personal account preferences; transactional data; and technical data, such as information about cookies.

In general you can visit our website without telling us who you are and without revealing any information about yourself. If, however, you wish to receive, access restricted information or join our online network you will be required to register and you will be asked to provide certain information such as your personal and other details. We collect personal data such as your name, other names, email address, postal address, phone or contact numbers, date of birth, and any relevant personal information and this data is held by us electronically.

Why we collect your personal data

We collect your personal data in order to

  • process your registration
  • to communicate with you during registration processing
  • to create a user account
  • we’ll use this for purposes such as adding your profile on our site.
  • we collect information about you during the registration process on our site
  • respond to your requests, including service, technical issues and complaints

How we use your personal data

We may use your personal information that you provide in the following ways:

  • Your name or any other names that you provide are used to process your registration and other related services.
  • Personal address is used to process your order application, identity confirmation, billing including any other user activities that you would like to participate in.
  • Your email address is used for communications, registration and application and any other marketing services when you sign up to receive any further information such as newsletter and product and service related updates.
  • If you do not want us to use your data in this way or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Please note that all other information such as images or photos that you provide to us for the purpose of using them in registration or for profile creation are stored on our systems and not shared in any way or format with any third parties. This type of data is deleted permanently after you close your account. Therefore if you decide to rejoin and would like us to include any of your images or photos you will have to provide us with a new image.

Comments

Personal information maybe captured through comments and this data is collected by default. Therefore when visitors leave comments on the site personal data is collected and this included the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Situations where personal data may be released to third parties

We may disclose your personal information to authorised third parties:

  • If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.
  • In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller. We will further notify you should this occur so that you are aware and make necessary steps.
  • To further fraud protection and reduce the risk of fraud.

Contact forms

When visitors submit personal information using our contact form, we may keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Third party links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Who we share your data with

Third party providers with whom we share site data, include partners, cloud-based services, payment processors, and third party service providers. Data we share with them includes payment processing.

Payment processing

When it comes to processing your payment, we use a reliable, safe and secure method and do not handle any payments ourselves. Therefore we only accept payments through PayPal to process all card payments that you use to pay for the products and services on our website. Once you get to check out you then leave our website and are redirected to a third-party website (PayPal). At that point you are no longer governed by this privacy policy or our website’s terms of service.

Marketing purposes

When you sign up on our website to our mailing list or for our newsletter your email address is used for updates, news, communications and any other marketing services. Hence when you sign up to receive any further information such as newsletter and service related updates, you agree that we contact you for updates and marketing purposes. Therefore we may send you emails and other communications relating to products and services which we think may be of interest to you.

All our electronic marketing communications are delivered using Mail chimp. You are therefore free to opt out should you wish not to sign up or subscribe to any of our email marketing communications. Please note that you can also unsubscribe at anytime even if you chose to opt in at registration. The information will be provided on how to do so in our newsletter.

Social media platforms

Other than email communications and updates we also use other methods of marketing such as our social media pages including our blog, Facebook, Google+, Twitter, Instagram and LinkedIn. We therefore use these platforms for the same reason as we use information on our website.

Embedded content from other websites

Embedded content may include videos, images, articles, etc. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how visitors use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to our services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You have the right to ask us not to process your personal data for marketing purposes. We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose. You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request. Any request should be emailed to: [email protected]

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it regularly. Any changes and clarifications will take effect immediately upon including them on the website. Should we make major changes to this policy, we will notify you that it has been updated so that you are aware of such changes.

Last updated

Our Privacy Policy was last amended in January 2020. Please check this page regularly to find out about updates to the policy.